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Giving and Receiving Feedback

Giving and receiving feedback is a critical skill for people who want to have honest relationships, both personally and professionally. Well-delivered feedback increases self-esteem, understanding, collaboration, success and teaming. When delivered or received poorly, it can do just the opposite — diminish self-confidence, receptivity, trust and good teamwork.

  • Deliver effective and positive feedback
  • Understand what makes feedback ineffective and negative
  • Practice receiving feedback
  • Dos and don’ts for dealing with upsetting feedback