Giving and Receiving Feedback
Giving and receiving feedback is a critical skill for people who want to have honest relationships, both personally and professionally. Well-delivered feedback increases self-esteem, understanding, collaboration, success and teaming. When delivered or received poorly, it can do just the opposite — diminish self-confidence, receptivity, trust and good teamwork.
- Deliver effective and positive feedback
- Understand what makes feedback ineffective and negative
- Practice receiving feedback
- Dos and don’ts for dealing with upsetting feedback