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Business Training

This training focuses on numerous areas of professional maturity — what it is and what it looks like — how to speak, listen, and engage professionally. Learn to distinguish between personal needs and professional commitments and meet each appropriately.


As many work forces develop a relaxed and casual atmosphere, there can be confusion between meeting personal needs at work and following through with professional commitments. It is not uncommon for co-workers to get caught up in one another’s personal life dramas. Or to get tangled in the emotional dynamics more often associated with families. The net result is professional tension within teams and working relationships, distraction from the work at hand, as well as diminished productivity. Team success and organizational goals are put on the back burner, consciously or unconsciously.


Using a very helpful model, Robin helps participants learn how to identify and separate their personal needs and behaviors from their professional agreements and behaviors. What is important, but not appropriate to talk about during paid work time? Participants will learn how to determine which conversations are appropriate at work and which are not. Participants will practice shifting the focus of such conversations to engaging, on-task and professional communication.