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Skills for Effective Teaming & Healthy Staff and Client Interactions

This session focuses on essential elements that develop strong teams. As in all groups, hot topics, confusion or unclear expectations can waylay good teamwork. Gain an understanding of what happens when stress and conflict occurs.

Being part of a successful, creative and well-functioning team is an energizing and fulfilling experience that fosters personal and agency success. Learn how to enhance team-esteem, increase collaboration, productivity, morale, and successful outcomes. A side benefit is that people come away with skills to decrease gossip and other harmful behaviors.

  • You set the tone
  • How you adapt to stress teaches your team how they should
  • Components of effective teams
  • Staying professional when it feels personal
  • Acting from values, not emotions